Last Updated: 14/10/2025
Welcome to Happy Soul!
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”). By visiting our site and/or purchasing something from us, you agree to be bound by these Terms, including those additional terms, conditions, and policies referenced herein or available by hyperlink.
Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your access to the Service.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by Happy Soul.
Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.
7. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials or websites.
9. User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which you can review [here].
By using our Service, you consent to the collection and use of your information in accordance with that policy.
11. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, shipping charges, and availability.
We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
12. Prohibited Uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, or intimidate others;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other malicious code;
(h) to collect or track the personal information of others;
(i) for any obscene or immoral purpose;
(j) to interfere with the security features of the Service.
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
13. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of Happy Soul or its licensors and is protected by applicable copyright and intellectual property laws.
You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission from Happy Soul.
If you believe that any content infringes your copyright, please contact us at [Insert Email Address] with all relevant details. We will promptly review and respond in accordance with applicable laws (e.g., DMCA).
14. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of the Service is at your sole risk. The Service and all products delivered to you are provided “as is” and “as available” without any warranties, express or implied.
In no case shall Happy Soul, our directors, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any indirect, incidental, punitive, or consequential damages of any kind.
15. Indemnification
You agree to indemnify, defend, and hold harmless Happy Soul and our affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
16. Shipping, Customs, and Taxes (International Orders)
Shipping fees, customs duties, import taxes, and handling charges are the responsibility of the buyer unless otherwise stated.
Customs policies vary widely; please contact your local customs office for more information.
We are not responsible for delays or holds caused by customs clearance processes. Estimated delivery times may vary based on your location and shipping method.
17. Returns, Refunds, and Order Cancellations
Our Returns & Refunds Policy governs the process for returns, exchanges, and refunds.
If you wish to cancel your order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be canceled.
Customized or personalized products are non-refundable unless defective or damaged due to our error.
18. Governing Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 11025 Westlake Dr Charlotte, North Carolina, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved through good-faith negotiations, and if unresolved, submitted to the competent courts located in Westlake Dr Charlotte, North Carolina
19. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
20. Entire Agreement
These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and Happy Soul, superseding any prior agreements, communications, or proposals.
21. Contact Information
Questions about the Terms of Service should be sent to us at:
📧 support@happysoulgift.com
📧 Legal inquiries: support@happysoulgift.com
📍 Address: [11025 Westlake Dr Charlotte, North Carolina 28273