1. Returns & Refunds Policy
We want you to be fully satisfied with your purchase. If your item is defective or incorrect, you may request a return or exchange within 14 days of receipt.
• The product must be returned within 14 days from the date of receipt in case of a manufacturing defect or an incorrect size.
• Items must be unused, in original condition and packaging.
• Certain products (e.g., sale items, consumables) are non-returnable.
• Refunds will be issued to the original payment method within 7–14 business days.
2. Shipping Policy
• shipping coverage: We ship internationally to many countries, with some restrictions.
• Delivery time: Typically 7–21 business days, depending on destination. Delays due to customs or external factors will be notified.
• Shipping cost: Calculated at checkout based on destination and package weight.
• Tracking: Once shipped, you will receive a tracking code via email.
3. Terms of Service
By purchasing from our website, you agree to the following terms:
• Accurate information: You must provide true and complete details when placing an order.
• Right to cancel: We reserve the right to cancel orders suspected of fraud or violation.
• Taxes & duties: Prices exclude import duties and taxes, which are the customer’s responsibility.
• Intellectual property: All content, images, and designs belong to us. Unauthorized use is prohibited.
4. Privacy Policy
• Data collection: We collect necessary details (name, address, email, payment info) to process orders.
• Data protection: Information is stored securely. Payment details are processed via encrypted gateways (SSL) through WooCommerce and trusted providers.
• Sharing: We never sell or trade customer data, except when required by law.
• Customer rights: You may request access, correction, or deletion of your personal data anytime.
